Collection: Fabric Sofas & Couches

What type of fabrics do you offer?

We offer a range of fabrics in various colours to cater to different tastes and preferences. Our key fabric categories include:

• Polyester blended fabric: Durable under regular use, making it suitable for everyday living
• Cotton blended fabric: Hypoallergenic and gentle on the skin, perfect for individuals with sensitive skin
• Pet friendly fabric: Features a scratch-resistant tight weave, ideal for homes with pets
• Easy clean fabric: Coated with a nanoparticle layer that prevents dirt penetration, allowing stains to be easily cleaned with just water
• Boucle fabric: Recognized for its distinctive rough and bumpy texture, adding a unique aesthetic to your sofa
• Suede fabric: A soft, napped fabric that provides a luxurious touch

How to choose what fabric to use on my sofa?

Choosing the right fabric for your sofa depends on various considerations:

• Texture considerations: boucle fabrics offers a distinctive textured surface whilst suede is soft to touch and provides a plush feel
• Washability: polyester blended fabrics or cotton blended fabrics are most ideal as they are typically machine washable
• Families with pets: Opt for scratch-resistant pet-friendly fabrics to withstand wear and tear from pets
• Ease of maintenance: Most fabric types we offer with the exception of suede fabric, can be treated for water resistance

What makes pet friendly fabric scratch resistant?

Pet-friendly fabric is designed with a tight weave, which enhances its durability against scratches and snags.

The effectiveness of scratch resistance is verified through snagging resistance tests conducted by testing agencies like SGS.

What is stain and water resistance treatment for fabrics?

Stain and water resistance treatment involves applying a coating that makes the fabric hydrophobic and oleophobic.

The treatment prevents water and oil substances from wetting the fabric, causing spills to bead up on the surface. This provides you with extra time to clear spills and prevent fabric staining.

However, the effectiveness of this treatment wears off over time and needs to be reapplied periodically to maintain optimal performance.

What is easy clean fabric?

Easy clean fabric is coated with nanoparticles that prevent dirt penetration.

This means dirt and stains remain on the surface and can be washed away with just water.

For non-water-soluble stains, such as grease, the application of soap together with water is required for effective cleaning.

How many people can your sofa sit?

Most of our sofas are modular in design, allowing you to craft a sofa that fits your space and seating needs.

We offer options for 2-person sofas, perfect for small spaces, or larger configurations that can comfortably seat over 5 people, ideal for family gatherings.

You can co-create your dream sofa with us to perfectly suit your home.

Is assembly required for your sofas?

Yes, our sofas require some assembly at customer's place.

This usually involves attaching the legs or connecting different sofa modules.

This set up helps facilitate transportation through narrow spaces like lifts or corridors.

What is included in the quoted price?

The quoted price is inclusive of service tax and delivery.

Only staircase fees and product disposal are charged separately.

Is there a lower price for reduced dimensions?

Not always.

For minor dimension reductions, labour and material costs are often fixed.

Can I choose colours outside of Cozylant's offered options?

Yes, please share with us your preferred colour and texture.

We'll source for similar upholstery to match your needs.

How long will it take to receive my order?

If the product is made to order, delivery takes 4-6 weeks.

For our default options, if the factory has ready stock, delivery may take under 4 weeks.

My place is under renovation, can you hold my order?

Yes, please let us know when your renovation will be completed. We can time the production and shipping to match that date.

In case of unexpected delays, we offer 1 month free storage in our local warehouse.

What is covered under warranty?

For all our sofas, lounge chairs, armchairs, and sofa beds, we provide the following warranty coverage:

• Frame, cushion, and springs: 5 year warranty
• Soft furnishings (e.g., fiber fillings, upholstery, stitching): 1 year warranty
• Other components (e.g., zips, fasteners, sofa legs): 1 year warranty

How do I raise issues for product defects?

If you encounter any product defects, you can raise the issue by contacting us through WhatsApp or email. Please provide the following details to help us process your request:

• Your order number
• A photo of the defective part
• A brief explanation of the issue

We will follow up with the next steps once we receive your message.

Can I modify my order?

Yes, you can modify your order as long as the product has not yet been shipped from the factory.

Depending on the stage of production, we will offer a quote for any modification costs.

Can I cancel my order?

Yes, you can cancel your order under the following conditions:

• Within the first 24 hours: A 3% order value cancellation fee to cover for transaction processing costs.
• After 24 hours and within 5 days: A 20% order value cancellation fee to cover for transaction processing cost and material procurement cost.
• After 5 days and before shipment: A 25% order value cancellation fee to cover for transaction processing cost, material procurement cost and production labour cost.
• Cancellation after shipment to local warehouse: A 30% order value cancellation fee to cover for transaction processing cost, material procurement cost, production labour cost and shipping fee.

If the product has already been created, no further cancellation is allowed. Any change of mind post that is treated as a refund case instead.

Can I ask for a refund?

Yes, you can request a refund within 30 days from the date of delivery even for change of mind.

Please note that a 40% order value restocking fee applies to cover logistics, warehousing, and applicable markdowns.

All our returned products are never marketed again as new products and are sold instead at open-box prices.

We seek your kind understanding as these costs reflect our actual expenses when a refund happens.