Collection: Mattresses

Discover our range of mattresses for all sleep styles. Enjoy comfort, support, and quality for restful nights, every night.

Check out our FAQs for answers to common questions.

  • FAQs

Frequently Asked Questions

Browse through some common questions that people may have. Reach out if still in doubt!

  • Guide
  • Order
  • Policy

Guide

What makes your mattress different?

At Cozylant, our mattresses are made with a unique blend of certified materials, advanced hybrid construction, and a zoned support system — giving you the perfect balance of comfort, durability, and ergonomic alignment.

Backed by 66 years of industry expertise, our factory holds over 200 patented technologies and is ISO9001 certified, supplying premium sleep solutions to over 1,300 five-star hotels worldwide. Every Cozylant mattress comes with a 10-year warranty for lasting quality and peace of mind.

And because every sleeper is different, we provide:

  • Custom sizes to fit any bed frame
  • Multiple firmness levels to suit personal preferences
  • Various height options for different needs
  • Removable, kid-friendly covers for easy cleaning
  • Foldable mattress designs for space-saving convenience

How long will your mattress last?

Our mattresses are built with high-quality materials and reinforced support systems designed for everyday durability. With proper care, a Cozylant mattress typically lasts around 10 years — or even longer. We also offer a 10-year warranty, so you can rest easy knowing your mattress is made to last.

What is mattress in a box (roll-packed)? How long does it take to expand?

A mattress in a box refers to a roll-packed mattress that has been compressed and vacuum-sealed for convenient handling and delivery.

All our roll-packed mattresses are easy to unpack — simply remove the packaging and allow the mattress to expand naturally.

Most of the shape will return within a few hours, but it may take up to 24 hours to fully restore to its intended size and firmness.

What kind of bed frames are compatible?

Our mattresses are compatible with most modern bed frames. To ensure optimal support and mattress longevity, we recommend:Slat gaps of no more than 5cm.

How does your mattress cater to different sleep positions?

Our mattresses are thoughtfully designed to suit a wide range of sleep positions — whether you're a side, back, stomach, or combination sleeper. We offer multiple firmness options and use zoned pocket spring systems that provide targeted support to key areas like the shoulders, lumbar, and hips. This ensures proper spinal alignment and pressure relief, no matter how you sleep.

I have medical problems. Will your mattress work for me?

If you have underlying medical conditions — such as chronic pain, spinal concerns, or recent surgeries — we recommend seeking advice from a qualified medical professional before purchasing a mattress.

While our designs aim to offer balanced comfort and support, they are not medical-grade products and may not be suitable for individuals requiring specialised care. Please follow your doctor’s recommendation when selecting a mattress that aligns with your condition.

What is the mattress weight limit?

Our mattresses are engineered for long-term durability and reliable support. Each mattress can comfortably support up to 125kg per sleeper, or 250kg in total for two sleepers on Queen or King sizes.

If you weigh above 90kg, we recommend choosing a firmer mattress (7 and above) for better spinal support, durability, and to prevent excessive sinkage over time. For any specific needs, feel free to reach out — we’re happy to guide you.

What materials are used in the mattress?

All Cozylant mattresses are hybrid designs, combining multiple layers of premium materials for comfort, breathability, and support:

  • Top Comfort Layer: We use high-quality fabrics like TENCEL™, linen blends, or anti-dustmite knit fabrics, sometimes with added waterproof layers for hygiene.
  • Transition Layers: These may include memory foam, latex, jute fiber, or 3D air fiber — each selected for unique properties such as contouring, breathability, or dual firmness.
  • Support Core: All mattresses feature individually pocketed spring systems with zoned support for enhanced spinal alignment and motion isolation.

Do you offer in-home setup (mattress unboxing service) or removal of old mattresses?

Yes — we offer optional in-home setup for just $10, which includes unboxing and placing your new mattress on your bed frame.

Need help removing your old mattress? We can assist with that too — just reach out to check the fee (pricing may vary based on mattress size).

For HDB households, we also recommend contacting your Town Council, as many offer complimentary bulky item disposal services.

How do I choose the right mattress height?

Mattress height affects both comfort and aesthetics. Here's a simple guideline.

Total bed height (mattress + bed frame) should typically be 40–55cm from the ground, or about 1–3cm higher than your knee level when seated.

This makes it easier to get in and out of bed, while maintaining a balanced bedroom look.

Do I need to flip or rotate the mattress?

To maintain even wear and prolong lifespan, we recommend rotating your mattress 180° every 6 months.

This helps prevent sagging and keeps your mattress feeling fresh and supportive for longer.

How long can the mattress stay boxed?

We recommend unboxing your mattress within 2 weeks of delivery for optimal performance and recovery.

Leaving it compressed for too long may affect its ability to fully expand or compromise the integrity of the materials over time.

📌 Tip: Once unboxed, the mattress will begin expanding immediately and typically regains its full shape within 24 hours.

Can I remove the mattress cover for cleaning?

Yes — for selected models, the outer cover is removable and washable. You can unzip and take off the top layer for easy cleaning.

The covers are machine-washable on a gentle cycle (cold wash recommended). To maintain hygiene and durability, avoid harsh detergents and high heat. Air-drying is recommended.

Do you offer custom sizes?

Yes — we offer custom size options for customers with special requirements, including extra-long, extra-wide, or non-standard dimensions.

Whether you have a unique bed frame, special height needs, or just want a mattress that fits your space perfectly, simply reach out to us and we’ll be happy to assist with customization.

Order

What is included in the quoted price?

The quoted price is inclusive of service tax and delivery. Only mattress unboxing service, staircase fees, product disposal are charged separately.

How long will it take to receive my order?

Post order confirmation, delivery may take between 3 - 5 weeks.

Do reach out to us to get more precise estimates for delivery timing.

My place is under renovation, can you hold my order?

Yes, please let us know when your renovation will be completed. We can time the production and shipping to match that date.

In case of unexpected delays, we offer 1 month free storage in our local warehouse.

Policy

What is covered under warranty?

For all our mattresses, we provide the hollowing warranty coverage:

  • Core structural materials (e.g. pocket springs, latex, foam, jute fibre, memory foam): 10 year warranty
  • Soft furnishings (e.g. fiber fillings, fabric, stitching): 3 years

How do I raise issues for product defects?

If you encounter any product defects, you can raise the issue by contacting us through WhatsApp or email. Please provide the following details to help us process your request:

  • Your order number
  • A photo of the defective part
  • A brief explanation of the issue

We will follow up with the next steps once we receive your message.

Can I modify my order?

Yes, you can modify your order as long as the product has not yet been shipped from the factory.

Depending on the stage of production, we will offer a quote for any modification costs.

Can I cancel my order?

Yes, you can cancel your order under the following conditions:

  • Within the first 24 hours: A 3% order value cancellation fee to cover for transaction processing costs.
  • After 24 hours and within 5 days: A 20% order value cancellation fee to cover for transaction processing cost and material procurement cost.
  • After 5 days and before shipment: A 25% order value cancellation fee to cover for transaction processing cost, material procurement cost and production labour cost.
  • Cancellation after shipment to local warehouse: A 30% order value cancellation fee to cover for transaction processing cost, material procurement cost, production labour cost and shipping fee.

If the product has already been created, no further cancellation is allowed. Any change of mind post that is treated as a refund case instead.

Can I ask for a refund?

Yes, you can request a refund within 30 days from the date of delivery even for change of mind.

Please note that a 40% order value restocking fee applies to cover logistics, warehousing, and applicable markdowns.

All our returned products are never marketed again as new products and are sold instead at open-box prices.

We seek your kind understanding as these costs reflect our actual expenses when a refund happens.