Delivery, Disposal & Storage Policies

Our sofas, lounge chairs, ottomans and sofa beds are made to order. Delivery typically takes 4–6 weeks from the date your order is confirmed.

• After your order is placed, we'll contact you via WhatsApp to share the expected delivery timeline
• If your delivery timeline changes due to production bottlenecks or shipping delays, we'll update you as and when we know about it
• If you need delivery at a later date, please let us know in advance so we can hold your order and arrange delivery accordingly

If we have your mattress in stock locally, you can expect delivery within 1–3 days.

If the item isn't in stock, we'll make a fresh one just for you. Delivery typically takes 3–5 weeks from the date your order is confirmed.

• If you need your mattress urgently, do reach out to us via WhatsApp first to check if we have your mattress in stock
• After your order is placed, we'll contact you via WhatsApp to share the expected delivery timeline
• If you need delivery at a later date, please let us know in advance so we can hold your order and arrange delivery accordingly

If we have your rug in stock locally, you can expect delivery within 1–3 days.

If the item isn't in stock, we'll make a fresh one just for you. Delivery typically takes 3–5 weeks from the date your order is confirmed.

• If you need your rug urgently, do reach out to us via WhatsApp first to check if we have your rug in stock
• After your order is placed, wwe'll contact you via WhatsApp to share the expected delivery timeline
• If you need delivery at a later date, please let us know in advance so we can hold your order and arrange delivery accordingly

Our bed frames are made to order. Delivery typically takes 4–6 weeks from the date your order is confirmed.

• After your order is placed, we'll contact you via WhatsApp to share the expected delivery timeline
• If your delivery timeline changes due to production bottlenecks or shipping delays, we will update you as and when we know about it
• If you need delivery at a later date, please let us know in advance so we can hold your order and arrange delivery accordingly

We won't deliver your order without first confirming a delivery date and time slot with you.

If your mattress is in stock at our Singapore warehouse, we'll get in touch right away to arrange your delivery date and time slot.

Otherwise, we'll contact you once we know when your freshly made mattress will arrive at our Singapore warehouse, so we can arrange a delivery date and time slot that works for you.

We won't deliver your order without first confirming a delivery date and time slot with you.

If your rug is in stock at our Singapore warehouse, we'll get in touch right away to arrange your delivery date and time slot.

Otherwise, we'll contact you once we know when your freshly made rug will arrive at our Singapore warehouse, so we can arrange a delivery date and time slot that works for you.

We won't deliver your order without first confirming a delivery date and time slot with you.

We'll get in touch once we know when your custom-made bed frame will arrive at our Singapore warehouse, so we can arrange a delivery date and time slot that works for you.

Our standard delivery window is Monday to Saturday, 8:00am to 6:00pm, excluding public holidays.

• If you need delivery outside our standard delivery window, please contact us via WhatsApp in advance
• We'll try our best to assist, depending on our delivery team's availability

Our standard delivery window is Monday to Saturday, 8:00am to 6:00pm, excluding public holidays.

• If you need delivery outside our standard delivery window, please contact us via WhatsApp in advance
• We'll try our best to assist, depending on our delivery team's availability

Our standard delivery window is Monday to Saturday, 8:00am to 6:00pm, excluding public holidays.

• If you need delivery outside our standard delivery window, please contact us via WhatsApp in advance
• We'll try our best to assist, depending on our delivery team's availability

By default, we'll deliver your mattress to your doorstep, so you don't need to be at home to receive it.

However, if you'd like us to bring the mattress into your home or help with unpacking, simply let us know when we arrange your delivery. We'll coordinate a delivery time that works for you.

We'll deliver your rug to your doorstep, so you don't need to be at home to receive it.

We'll deliver and assemble your bed frame in your home at no additional charge. Our delivery and assembly service includes:

• Unpacking your bed frame before bringing it into your home
• Moving the bed frame into your home
• Assembly of the bed frame
• Removing and disposing of the packaging materials after assembly

By default, we'll deliver your mattress to your doorstep, so you don't need to be at home to receive it.

If you have scheduled with us to place the mattress inside your house or unpack it but you are not at home, we will leave the mattress at your doorstep.

We'll deliver your rug to your doorstep, so you don't need to be at home to receive it.

There are no additional charges if you let us know at least 1 day before your scheduled delivery about rescheduling.

An $80 rescheduling fee will apply if our delivery team is unable to complete the delivery after arriving at the delivery location due to any of the following:

• Incorrect delivery address provided
• Building management or security does not permit access for delivery
• No one is available to receive the delivery after our team has waited for more than 30 minutes at the delivery location
• Any other circumstances beyond our reasonable control that prevent the delivery from being completed

We charge $15 per mattress, per level if your mattress needs to be carried up or down stairs.

Please let us know in advance so we can make the necessary arrangements.

We do not provide a service to carry rugs up or down stairs within your home.

We charge $30 per bed frame, per level if your bed frame needs to be carried up or down stairs before it can be assembled.

Please let us know in advance so we can make the necessary arrangements.

We offer disposal services for your old mattress upon request during the same trip as your delivery. Please let us know in advance so we can make the necessary arrangements.

Disposal fees start from $10 per mattress for downstairs disposal (available for HDB flats only), or $30 per mattress for off-site disposal.

Additional staircase charges apply if the mattress needs to be carried up or down stairs.

If you live in an HDB flat, we recommend checking with your Town Council first, as they may offer free bulky item disposal services.

We do not provide disposal services.

We offer disposal services for your old bed frame upon request during the same trip as your delivery. Please let us know in advance so we can make the necessary arrangements.

Disposal fees start from $50 per item. To confirm the final fee, please send us clear photos and the dimensions of the item you would like us to dispose of.

Additional staircase charges apply if the item needs to be carried up or down stairs.

Our delivery team reserves the right to decline the disposal request on-site if the bed frame cannot be dismantled safely or is too heavy to be carried by a two-person team.

If you live in an HDB flat, we recommend checking with your Town Council first, as they may offer free bulky item disposal services.

We offer up to 1 month of free storage:

• For ready-stock mattresses, the storage period starts from the date your order is placed
• For freshly made mattresses, the storage period starts from the date your mattress arrives at our Singapore warehouse

After the free storage period ends, a storage fee of $1.50 per mattress, per day applies.

We offer up to 1 month of free storage:

• For ready-stock rugs, the storage period starts from the date your order is placed
• For freshly made rugs, the storage period starts from the date your rug arrives at our Singapore warehouse

After the free storage period ends, a storage fee of $1.50 per rug, per day applies.

We offer up to 1 month of free storage from the date your bed frame arrives at our Singapore warehouse.

After the free storage period ends, a storage fee of $1.50 per package, per day applies.