Collection: Washable Rugs

What are the ideal rug dimensions for your living room?

Selecting the right rug size for your living room depends on both the dimensions of the room and the placement of your furniture, particularly the sofa.

Below are common rug sizes and how they work with different room layouts:

• Small living rooms (under 300 cm x 400 cm): A rug size of approximately 160 cm x 230 cm works well, providing a balance between coverage and openness.
• Medium-sized living rooms (300 cm x 400 cm – 400 cm x 500 cm): A rug measuring 200 cm x 300 cm or 250 cm x 350 cm helps define the seating area without overwhelming the space.
• Large living rooms (over 400 cm x 500 cm): A larger rug, such as 300 cm x 400 cm or bigger, can anchor the room by uniting the furniture pieces within the space.

What are the different rug placement options with a sofa?

Choosing the right rug placement can help define your seating area and create a harmonious balance in your living room. The placement of the rug in relation to your sofa will depend on the size of the space and your design preferences.

Below are the most common rug placement options:

• All legs on the rug: This approach works best in larger living rooms, where the rug extends beyond the furniture, creating a cohesive look.
• Front legs on the rug: A common choice, especially for medium-sized rooms, where the front legs of the sofa and chairs rest on the rug while the back legs remain off.
• Rug just in front of the sofa: Suitable for smaller spaces, this placement provides a focal point without making the room feel crowded.

What are the ideal rug dimensions for your dining area?

Selecting a rug for the dining area requires considering both the dining table size and the surrounding space to ensure practicality and aesthetic appeal.

Ideal rug dimensions based on dining table size:

• For a 4-seater dining table (typically 80 cm – 120 cm wide): A rug size of at least 160 cm x 230 cm ensures chairs remain on the rug even when pulled out.
• For a 6-seater dining table (typically 120 cm – 180 cm wide): A rug measuring 200 cm x 300 cm provides ample coverage while defining the dining area.
• For an 8-seater dining table (typically 180 cm – 240 cm wide): A rug of at least 250 cm x 350 cm or larger accommodates chair movement comfortably.

Tip: Allow for at least 60 cm of extra rug space around the table to ensure chairs remain on the rug when in use.

What is rug pile height and what should you consider?

The pile height of a rug refers to the thickness of its fibres and can impact both comfort and maintenance. There are three primary categories:

• Low pile (under 6 mm): Best for high-traffic areas like hallways and dining rooms due to its durability and ease of cleaning.
• Medium pile (6 mm – 12 mm): Offers a balance between softness and practicality, making it ideal for living rooms and bedrooms.
• High pile (over 12 mm): Provides luxurious comfort and warmth but requires more maintenance, making it suitable for low-traffic areas.

Considerations When Choosing a Pile Height:

• Foot traffic: High-pile rugs wear down more quickly in busy areas.
• Ease of cleaning: Low-pile rugs are easier to vacuum and maintain.
• Comfort and warmth: High-pile rugs add cosiness but may not be ideal for areas with heavy furniture.

By selecting the right rug size and pile height, you can enhance both the functionality and aesthetics of your space while ensuring long-term practicality.

What is included in the quoted price?

The quoted price is inclusive of service tax and delivery to your doorstep.

How long will it take to receive my order?

Post order confirmation, delivery may take between 4 - 6 weeks.

Do reach out to us to get more precise estimates for delivery timing.

My place is under renovation, can you hold my order?

Yes, please let us know when your renovation will be completed. We can time the production and shipping to match that date.

In case of unexpected delays, we offer 1 month free storage in our local warehouse.

What is covered under warranty?

For all our rugs, we provide the hollowing warranty coverage:

• Pilling and colour fading: 1 year warranty

How do I raise issues for product defects?

If you encounter any product defects, you can raise the issue by contacting us through WhatsApp or email. Please provide the following details to help us process your request:

• Your order number
• A photo of the defective part
• A brief explanation of the issue

We will follow up with the next steps once we receive your message.

Can I modify my order?

Yes, you can modify your order as long as the product has not yet been shipped from the factory.

Depending on the stage of production, we will offer a quote for any modification costs.

Can I cancel my order?

Yes, you can cancel your order under the following conditions:

• Within the first 24 hours: A 3% order value cancellation fee to cover for transaction processing costs.
• After 24 hours and within 5 days: A 20% order value cancellation fee to cover for transaction processing cost and material procurement cost.
• After 5 days and before shipment: A 25% order value cancellation fee to cover for transaction processing cost, material procurement cost and production labour cost.
• Cancellation after shipment to local warehouse: A 30% order value cancellation fee to cover for transaction processing cost, material procurement cost, production labour cost and shipping fee.

If the product has already been created, no further cancellation is allowed. Any change of mind post that is treated as a refund case instead.

Can I ask for a refund?

Yes, you can request a refund within 30 days from the date of delivery even for change of mind.

Please note that a 40% order value restocking fee applies to cover logistics, warehousing, and applicable markdowns.

All our returned products are never marketed again as new products and are sold instead at open-box prices.

We seek your kind understanding as these costs reflect our actual expenses when a refund happens.