Cloud Fabric Bed Frame

Yes, we offer a 5-year warranty for the frame structure and a 1-year warranty for soft furnishings such as fiber fillings, upholstery and stitching. Should these defects occur within the warranty period, we will provide a complimentary like-for-like replacement of your rug.

Our bed frame warranty does not cover normal wear and tear, stains, spills, burns, cuts, fading due to sunlight, damage caused by improper cleaning or maintenance, misuse, or any modifications made after purchase.

Yes, we offer a convenient disposal service for your old furniture during the same trip as your sofa delivery. The actual charges depend on the size and type of the items, just send us a message for an accurate quote, we’re happy to help. Check out our Delivery, Storage and Disposal page for more details.

We are happy to accommodate delayed delivery dates. Once your order is placed, we’ll contact you to confirm your preferred schedule. We also provide one month of complimentary storage to help manage unexpected delays, such as ongoing renovations. Check out our Delivery, Storage and Disposal page for more details.

To make things easy for you, we offer complimentary assembly for all our bed frames.

Our team will handle the setup at your desired location, so you can start relaxing right away.

Once your order is confirmed, our standard lead time is 4 to 6 weeks. This timeline factors in the following:

• 2 weeks for bed frame production
• 2 weeks for shipping
• 2 weeks for unexpected production bottlenecks or shipping delays

Yes, you may request changes to your order specifications. Please let us know as soon as possible. We will provide a quote for any additional material and labour costs required for the modification. Charges may also apply for materials and labour already incurred for the existing order.

You can cancel your order anytime before it is delivered. The cancellation fee varies based on how far along the production process your bed frame is. For more details, please check out our Cancellation & Return Policies page.

Yes, we allow returns within a certain timeframe from the date of delivery. However, as real costs are incurred, we charge a restocking fee to cover bed frame fulfilment costs. For more details, please check out our Cancellation & Return Policies page.